“I have hired Carla for many projects since 2001. I engage her for her ability to understand what is needed; clarify goals; customize a process; establish metrics and, most importantly, deliver as promised.”
— , Associate Dean, UCLA Anderson School of Business
Providing a Return on Investment 100% of the Time
ROI Executive Coaching has a distinctive focus on clients’ Return On their Investment. The ROI methodology helps clients to achieve tangible results for themselves, their teams and their organizations.
This adds discipline to the process of:
- Clarifying goals
- Designing actions
- Establishing measurements
Coaching concentrates on where clients are now and what they are willing to do to get where they want to be in the future. As an ICF member, ROI Executive Coaching recognizes that results are a matter of the client’s choices and actions, supported by the coach’s efforts and application of the coaching process.
The HBR Report, January 2009 found that less than 25% of coaches provided a quantitative assessment of the impact of coaching for their clients. ROI Coaching. & Consulting partners with its clients to provide a Return on Investment (ROI) report 100% of the time.
ROI can be determined in many ways. A client might have existing measurements to apply or wish to create new metrics at the beginning of the coaching plan.
Examples of ROI for a client might include:
- Promotion
- Improvement in measurable team dynamics
- Increase in revenues
- Increase in market share
- Impact on retention
- Improved productivity, quality, organizational strength, customer-service and shareholder value
- Better relationships with direct reports, immediate supervisors, peers and clients
- Increase in clients
Ultimately, long term, clients learn to become self-generative, to self-coach and,
to create coaching cultures for exponential returns on their investment (ROI).